Social Insights Manager 1000heads 08/2013 – Present
Manages a team of social media analysts delivering strategic insights and producing bespoke research reports for new and existing clients.
Social Media Analyst 1000heads 01/2013 – 07/2013
Delivers strategic insights from social media monitoring for new and existing clients, and manages social media analyst interns.
Analyst (Intern) 1000heads 10/2012 – 12/2012
Worked over a number of areas within the agency, primarily focusing on delivering strategic insights from social media monitoring for new and existing clients, and producing content for numerous online presences.
Freelance Writer Chriswrites.com 04-07/2012
Wrote a selection of high quality SEO optimised posts for technology blog and Mac knowledge depository Chriswrites.com. Topics varied from technical how-to guides, to app and game reviews for both Mac and iOS. Generated articles ideas, researched and composed their contents, also produced and edited suitable screenshots and accompanying images.
Demonstrator Royal Holloway University 11/2011 – 02/2012
Assisted teaching of first year course on qualitative and quantitative research methodologies. Covered topics such as questionnaires, focus groups, ethnography, interview skills, excel, graphs and data analysis. Dealt with questions from students, prompted and steered group discussions, assisted with the smooth running of multiple practical workshops. Handled marking responsibilities for coursework.
Administrative Assistant In-Toto Theatre 02-04/2011
Responsible for on/off line working environment: reformatted and reorganised (in MS Word & Excel) timesheets, budget reports, schedules, expense reports, CV databases and invoices, analysed and inputted electronic financial records for the company, investigated funding proposals, sought gaps in physical records, set-up office LAN, created data-backups.
Volunteer Usher The Roundhouse 03/2010 – 03/2011
First point of contact for customers’ live music experience: as part of team ensured the safety and wellbeing of gig-goers, provided information about the venue’s programme and layout in a friendly and chatty manner, promoted the facilities within the venue and handled complaints, mishaps and inquiries.
Data Entry LDSI Summer 2007
Inputting and crosschecking document databases for litigation support: transferred physical and electronic data into central database, ensured accuracy for litigation support systems.
Trapeze Artist & Camp Councillor Camp Westmont, USA, Summer 2006
Worked as a Trapeze Artist, had no experience but quickly learnt the ropes and became part of close knit team. Responsible for welfare & safety of children and equipment.